Elevating your microbial remediation game
Three questions with Amy Siedlecki, of The Mold Reporters, shares her experiences over the years with how property restoration contractors can provide greater value to clients.
As it relates to insurance claims we have transitioned from “mold is gold” to microbial remediation being excluded by most policies. Amy Siedlecki has been working as indoor environmental consultant for over 20 years and has seen her share of contrasts in the quality of mold remediation services that restoration contractors provide to clients in her market. Her company, The Mold Reporters is based in Portland, Oregon where the local hipsters boast of “keeping it weird” while under the surface the structures are dealing with the unique prevalence of moisture throughout structures.
Recommendations for contractors to elevate their remediation services
- Ensure you discuss and establish the expectations of the client prior to starting the work. Partnering with an environmental consultant can help to establish these procedures and alleviate liability for the mold remediation contractors.
- Know and follow industry best practices such as those outlined in the IICRC/ANSI S520 Standard for Professional Mold Remediation. Amy notes that many restoration contractors state that they follow the S520 and yet their protocols, estimates and end product do not reflect that they adhere to these guidelines.
- It is very helpful to have a contractor representative present at the time of the post mold remediation visual inspection and air sampling. If there happens to be some minor changes or touch ups, those can be addressed at that time which saves all parties additional time and effort.
Amy says multiple times throughout our discussion that contractors need to do what they say they are going to do and to perform the job correctly the first time. She mentions this so many times that you can see she clearly has experience working with clients affected by poor workmanship and shares that she has been called in for litigation against contractors as well.
Thank you for watching this video interview from The DYOJO between Jon Isaacson, The Intentional Restorer and Amy Siedlecki, The Mold Reporters. You can listen to additional content on The DYOJO Podcast Episode 6 and read the article from Restoration and Remediation (R&R) Magazine.
Amy Siedlecki — https://www.mriec.com
The DYOJO — https://www.thedyojo.com
The DYOJO Podcast is available on Anchor, Spotify, Apple and Google
The Intentional Restorer — https://www.randrmagonline.com
Intro video for The Intentional Restorer created by the talented Edward H. Cross, aka The Restoration Lawyer
“Punk in Donuts” by Hanu Dixit
